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Find Care

Finding the care you need is essential even with busy schedules and remote travel. American offers services to help you. Connect with your Accolade health assistant or DFW ConnectedCare health care coordinator, use the Doctor On Demand app, find mental health assistance, locate a provider or find an onsite clinic.

Locate a Provider

There are many ways to get care conveniently, including with the Doctor On Demand app or through a 24-hour nurse call line.

See Options

Onsite Clinics

To do our best work, we need to feel our best. Take advantage of our easy access — whether you’re in between trips, working at the airport or a large operational center, or otherwise making your way through one of our hubs or other major locations.

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Doctor On Demand

Don’t wait to feel better. Connect with a doctor through live, face-to-face video visits from home or on the go 24/7.

Sign Up

SurgeryPlus

If you’re planning to have surgery, SurgeryPlus can offer peace of mind and convenience.  They can refer you to board-certified, fellowship-trained surgeons; consolidate your billing among several providersl and offer other support. This service is available to team members in all American medical options except DFW ConnectedCare.

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Mental Health

Learn where to find help when you need it the most including counseling, professional providers, onsite services and online resources.

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Disclaimer
This website provides an overview of your benefit options. The complete provisions of the plans are set forth in the Plan Documents and Summary Plan Description. If the information online is inconsistent with the Plan Documents, the Plan Documents will govern. This website is not intended as a contract of employment or a guarantee of current or future employment. The Plan Sponsor(s) reserve the right to amend or terminate each plan at any time.

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Privacy Policy
Your private health information is just that – private. Information gathered by our partners will be used for your benefit to help guide you on your path to wellness. These partners are required to comply with all laws protecting privacy.

 

What happens with my health information?
American Airlines manages employee and retiree health benefits. To assist, American Airlines has business relationships with third-party vendors, for example, BCBS, UHC, and WebMD Health Services. The sharing of health information between these companies is permitted by regulation.  You may choose to share the information with your doctor and other medical professionals.