Finding the care you need is essential even with busy schedules and remote travel. American offers services to help you. Connect with your Accolade health assistant or DFW ConnectedCare health care coordinator, use the Doctor On Demand app, find mental health assistance, locate a provider or find an onsite clinic.

Locate a Provider

There are many ways to get care conveniently, including with the Doctor On Demand app or through a 24-hour nurse call line.

See Options

Onsite Clinics

To do our best work, we need to feel our best. Take advantage of our easy access — whether you’re in between trips, working at the airport or a large operational center, or otherwise making your way through one of our hubs or other major locations.


Doctor On Demand

Don’t wait to feel better. Connect with a doctor through live, face-to-face video visits from home or on the go 24/7.

Sign Up


If you’re planning to have surgery, SurgeryPlus can offer peace of mind and convenience.  They can refer you to board-certified, fellowship-trained surgeons; consolidate your billing among several providersl and offer other support. This service is available to team members in all American medical options except DFW ConnectedCare.

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Mental Health

Learn where to find help when you need it the most including counseling, professional providers, onsite services and online resources.