Take advantage of free and confidential counseling sessions with licensed providers through your Employee Assistance Program. You can choose from telephonic counseling (free and unlimited) or in-person counseling. In-person counseling can be face-to-face, online, or via chat and includes up to four free sessions per issue for you and your household members, then your medical coverage will apply.
Your EAP is only here to help you. Your personal records will never be shared with American or anyone else without your permission. All records, including medical information, referrals and evaluations, are kept strictly confidential in accordance with federal and state laws.
These benefits are available to all team members and anyone in their household, for any personal issue, big or small. To learn more: Call 833-721-2322 or visit our EAP page for username and password information.