You’ve got questions. Find the information you need below. If you have questions relating to your medical plan or, when you don’t know who to call, contact Accolade at 833-346-3929 (833-FIND-WAY) 7AM to 10PM CT Monday through Friday.


For questions about enrollment, eligibility, health spending accounts, direct billing, benefit deductions or dependent verification, contact the American Airlines Benefits Service Center at 888-860-6178 9AM to 6PM CT Monday through Friday. You can also chat or send a secure email by logging into the Benefits Service Center.