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Need extra support? From no-cost services like our Employee Assistance Program (EAP) to a 24/7 Nurseline for team members and dependents enrolled in an American medical option, we’ve got you covered. You can also find more information about how our programs support growing families and members of the LGBTQ community.

Employee Assistance Program

Get the support you and members of your household need through American’s Employee Assistance Program (EAP), offering 24/7 access to resources, counseling and work-life services.

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Mental Health

Learn where to find help when you need it the most including counseling, professional providers, onsite services and online resources.

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24/7 Nurseline

Accolade: 833-346-3929 (833-FIND-WAY)     

DFW ConnectedCare: 800-784-5473

Get complimentary advice from a registered nurse anytime. The nurseline is a great option when you need quick advice from a medical professional who can guide you to the proper care.

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LGBTQ resources

At American, we foster an inclusive work environment by offering benefits and programs for all team members, regardless of sexual orientation, gender identity or gender expression. Find out more about services and support you have access to, whether or not you are enrolled in a medical option.

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Survivor Guide

Information guide for active team members and their survivors and beneficiaries.

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New parent resources

Looking for more information on our maternity disability plan or our adoption reimbursement program? American supports growing families, no matter the path you take to get there.

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Disclaimer
This website provides an overview of your benefit options. The complete provisions of the plans are set forth in the Plan Documents and Summary Plan Description. If the information online is inconsistent with the Plan Documents, the Plan Documents will govern. This website is not intended as a contract of employment or a guarantee of current or future employment. The Plan Sponsor(s) reserve the right to amend or terminate each plan at any time.

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Privacy Policy
Your private health information is just that – private. Information gathered by our partners will be used for your benefit to help guide you on your path to wellness. These partners are required to comply with all laws protecting privacy.

 

What happens with my health information?
American Airlines manages employee and retiree health benefits. To assist, American Airlines has business relationships with third-party vendors, for example, BCBS, UHC, and WebMD Health Services. The sharing of health information between these companies is permitted by regulation.  You may choose to share the information with your doctor and other medical professionals.