Maintaining a work/life balance can be tricky sometimes. That’s where the Employee Assistance Program (EAP) comes in, with free and confidential 24/7 support services, online and over the phone.
The Optum EAP is here to provide the support when you and your family are faced with change, challenges, coping or crisis. All team members and members of their household have free and confidential access to the EAP and all the available services, anytime you need them. When you call, a specialist will help you get connected to a someone with the appropriate experience to help. You can also access help and information online anytime you need it.
The EAP is here to help you, and your family, get the most out of life. All American team members and their household can take advantage of up to four free counseling sessions for any issue. This service is confidential and the EAP Specialists are available 24/7 to help connect you to support either in person or over the phone. They can provide you immediate help or direct you to one of your network for providers for no-cost, face-to-face sessions.
Specialists are ready to help with the small questions and the big problems, and everything in-between, such as:
Help is here, 24/7. Call 800-363-7190 or visit LiveAndWorkWell.com (Access code: American).
Whether you’re seeking information about parenting, relationships or financial security, are dealing with stress brought on by a specific situation – or just looking to improve your overall well-being, the EAP can help with WorkLife services. Check out a few of the topics you can get assistance with below:
Get started now by calling 800-363-7190 or by visiting LiveAndWorkWell.com (Access code: American).
You can also access to tools and resources to enhance your work, health and life, online at any time. You can submit online requests for services, search an online directory of clinicians, access information and resources through a virtual help center, and participate in interactive self-improvement programs. Any member of your household may access these online services, including dependents living away from home.
Your EAP is only here to help you. Rest assured that your personal records will never be shared with American, or anyone else without your permission. All records, including medical information, referrals and evaluations, are kept strictly confidential in accordance with federal and state laws.
