If you have diabetes, heart disease, asthma, or if you are dealing with a serious injury or illness, we’ve got the help you need.




American team members and their covered family can talk confidentially with an Accolade health assistant at no cost.

  • Provide facts about your condition
  • Help you set and reach personal health goals
  • Answer questions you have about your doctor’s care plan
  • Connect you with health care resources to help you save money
  • Offer support before, during and after a hospital stay

Get Started

Team members and their covered dependents enrolled in the Core, Standard, High Cost Coverage or PPO 80/90/100 medical options can connect with their Accolade health assistant by calling 833-346-3929 (833-FIND-WAY) or on the Accolade member portal.

Team members and their covered dependents enrolled in DFW ConnectedCare, can contact DFW ConnectedCare Center at 800-784-5473 to speak to a health care coordinator or use the MyBSWHealth app.