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Condition Management

If you have diabetes, heart disease, asthma, or if you are dealing with a serious injury or illness, your Accolade health assistant will be able to help you.

Services

American team members and their covered family can talk confidentially with an Accolade health assistant at no cost.

  • Provide facts about your condition
  • Help you set and reach personal health goals
  • Answer questions you have about your doctor’s care plan
  • Connect you with health care resources to help you save money
  • Offer support before, during and after a hospital stay

Get Started

Team members and their covered dependents enrolled in the Core, Standard, Value or PPO 80/90/100 medical options can connect with their Accolade health assistant by calling 833-346-3929 (833-FIND-WAY) or on the Accolade member portal.

 

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Disclaimer
This website provides an overview of your benefit options. The complete provisions of the plans are set forth in the Plan Documents and Summary Plan Description. If the information online is inconsistent with the Plan Documents, the Plan Documents will govern. This website is not intended as a contract of employment or a guarantee of current or future employment. The Plan Sponsor(s) reserve the right to amend or terminate each plan at any time.

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Privacy Policy
Your private health information is just that – private. Information gathered by our partners will be used for your benefit to help guide you on your path to wellness. These partners are required to comply with all laws protecting privacy.

 

What happens with my health information?
American Airlines manages employee and retiree health benefits. To assist, American Airlines has business relationships with third-party vendors, for example, BCBS, UHC, and WebMD Health Services. The sharing of health information between these companies is permitted by regulation.  You may choose to share the information with your doctor and other medical professionals.