American team members and their covered family can talk confidentially with an Accolade health assistant at no cost.

• Provide facts about your condition
• Help you set and reach personal health goals
• Answer questions you have about your doctor’s care plan
• Connect you with health care resources to help you save money
• Offer support before, during and after a hospital stay

Team members and their covered dependents enrolled in the Core, Standard, High Cost Coverage or PPO 80/90/100 medical options can connect with their Accolade health assistant by calling 833-346-3929 (833-FIND-WAY) or on the Accolade member portal.

Team members and their covered dependents enrolled in DFW ConnectedCare, can contact DFW ConnectedCare Center at 800-784-5473 to speak to a health care coordinator or use the MyBSWHealth app.