All in One Spot

Web and phone ... it's all here.

For benefit questions, contact the American Airlines Benefits Service Center at 1-888-860-6178, 9 a.m. - 6 p.m., Monday - Friday.

You can also chat or send a secure email by logging into the Benefits Service Center.

Note: The Benefits Service Center does not support IE 8.

Benefit
Administrator
Phone NumberWebsite
Medical Benefit Options
BlueCross and BlueShield
of Texas
877-235-9258www.bcbstx.com*
Provider directory:
bcbstx.com/americanairlines
*You may be required to register using information from your member ID card
MyEvive aa.myevive.com
New personalized health & wellness homepage for BCBS members
Note: Does not support IE8
UnitedHealthcare800-955-8095www.myuhc.com
Provider directory:
myuhc.com/groups/americanairlines
Health Spending Accounts and Flexible Spending Accounts
YSA (Your Spending Account)888-860-6178resources.hewitt.com/american-airlines
Prescription Drug Benefit
Express Scripts800-988-4125express-scripts.com
HMOs
CommunityCare Managed
Healthcare Plans of Oklahoma
800-777-4890ccok.com
Health Plan Hawaii808-948-6372hmsa.com
Humana Health Plans
of Puerto Rico
800-314-3121humana.com
Kaiser Foundation Health Plan of the Mid-Atlantic 800-777-7902http://my.kp.org/americanairlines
Kaiser Foundation Health Plan, Inc. Northern California800-464-4000http://my.kp.org/americanairlines
Kaiser Foundation Health Plan, Inc. Southern CA800-464-4000http://my.kp.org/americanairlines
Triple-S, Inc.800-981-3241ssspr.com
Dental Benefit
MetLife866-838-1072

MetLife secure link

Vision Benefit
EyeMed844-714-5678Eyemed.com
Life Insurance, Accident and Disability Benefits
Cigna800-238-2125
MetLife800-638-6420

MetLife

Other Benefits (Voluntary Offerings)
Hyatt Legal Plan, Group Homeowners' and Automobile Insurance, Discounted Identity Theft Protection, Veterinary Pet Insurance (VPI), MetLife Group Accident Insurance, MetLife Critical Illness Insurance855-550-0706www.AAaddedbenefits.com
Employee Assistance Program
OptumHealth800-363-7190liveandworkwell.com
Access code: American
Virtual Doctor Visits
Doctor on Demand800-997-6196doctorondemand.com/American
Wellness Program
WebMD Wellness888-383-8740webmdhealth.com/americanairlines
2015 Providers
Anthem BlueCross and BlueShield855-267-1772www.anthem.com
Provider directory:
Anthem Provider Directory
CVS/Caremark866-760-4276www.caremark.com
Spectera800-217-0094myspectera.com
Superior Vision800-507-3800superiorvision.com
ActiveHealth Management888-227-6598myactivehealth.com/healthmatters
Quest Diagnostics855-623-9355we.blueprintforwellness.com
Access code: American


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