American team members are able to access a planeload of information on Jetnet, which should be your go-to resource for American Airlines news, a place to get answers to your questions and a way to connect with each other and leaders.
You can call the Team Member Service Center help line at 800-447-2000. Monday through Friday, 7 a.m.–7 p.m. CT. You can also open a case or chat with an advisor in the Team Member Services space on Jetnet.
Money & Attendance
See your pay statement, pay-related information, including direct deposit, W-2 forms, sick time, vacation balance and weekly attendance.
Leaves & Returns
Filing for FMLA? Need help understanding the leave process? Get the latest leave information and what you need to know when you’re ready to return.
Travel
You enjoy some of the best travel privileges in the industry. We want to be sure you have the information you need to fly right.
Life Events
Getting married? Divorced? Having a kid? Changing your name? Our easy to use checklists have you covered for all your important life events.
Update My Info
Make sure your contact information is up-to-date and learn how to update your veteran or disability status.
Didn’t find what you’re looking for? You can call the Team Member Service Center help line at 800-447-2000. Monday through Friday, 7 a.m.–7 p.m. CT. You can also open a case or chat with an advisor in the Team Member Services space on Jetnet.
