An update on Journey to Well-Being

The COVID-19 pandemic has led to several cost-saving measures at American Airlines, including suspending Well-Being Rewards as of March 26. While team members can continue to use the Journey to Well-Being platform and app, Well-Being Rewards will no longer be available through the Journey to Well-Being program. Any Well-Being Rewards earned in 2020 that have already been deposited into team members’ health reimbursement or health savings accounts can still be used toward eligible medical, dental, vision and prescription expenses.

Here’s an update on what that means for our ongoing challenges and activities:

The Walk to Rome 1.5 Billion Steps Challenge

Members of teams that met the 850,000-step team goal by Wednesday, March 25 will still receive their 250 points and subsequent Well-Being Rewards. However, the prize drawings for this challenge have been canceled.

Naturally Slim

Participants who completed eight weeks of activities by Thursday, March 26, will receive their 750 points and any subsequent Well-Being Rewards.

In the air, on the ground, behind the scenes and at home — Journey to Well-Being, powered by Limeade, is ready to help you discover your best path to well-being, your way.

Your journey to well-being starts today

Journey to Well-Being is a program designed to help you make lasting changes in four key areas.

Laura Tilton
Reservations Automation Senior Analyst

Thessly Mesa
Customer Service Agent

Choose activities that speak to you

You can participate in the same activities that have been available in the past, like biometric screenings, online well-being assessments, community service and other programs. Or you can try something new from an extensive list — tracking your daily steps, discussing your health goals with a coach, practicing mindfulness or creating a financial plan, for example.

Track your progress on the go

The Limeade app, available from the Apple App Store or Google Play, easily connects you to your well-being journey from anywhere. To get started, enter program code AAL.

Robin Hicks-Robinson
Flight Service Manager


Total points earned
Level 1: Learn 500
Level 2: Grow 1,000
Level 3: Achieve 1,500
Level 4: Inspire 2,500


Log in above to find activities and their points. Check back often as new activities are added regularly.

Who can participate

All U.S.-based mainline team members as well as covered dependents age 18 and older can use Journey to Well-Being to find activities, tools, information and coaches. You don’t have to be enrolled in an American Airlines medical option to take part in Journey to Well-Being.