All in One Spot

Web and phone ... it's all here.

For benefit questions, contact the American Airlines Benefits Service Center at 1-888-860-6178, 9 a.m. - 6 p.m., Monday - Friday.

You can also chat or send a secure email by logging into the Benefits Service Center.

Note: The Benefits Service Center does not support IE 8.

Benefit
Administrator
Phone NumberWebsite
Medical Benefit Options
BlueCross and BlueShield
of Texas
877-235-9258www.bcbstx.com*
Provider directory:
bcbstx.com/americanairlines
*You may be required to register using information from your member ID card
MyEvive aa.myevive.com
New personalized health & wellness homepage for BCBS members
Note: Does not support IE8
UnitedHealthcare800-955-8095www.myuhc.com
Provider directory:
myuhc.com/groups/americanairlines
Health Spending Accounts and Flexible Spending Accounts
YSA (Your Spending Account)888-860-6178resources.hewitt.com/american-airlines
Prescription Drug Benefit
Express Scripts800-988-4125express-scripts.com
Dental Benefit
MetLife866-838-1072

MetLife secure link

Vision Benefit
EyeMed844-714-5678Eyemed.com
Life Insurance, Accident and Disability Benefits
Cigna800-238-2125
MetLife800-638-6420

MetLife

Birth Mother Disability (MetLife)888-533-6287 
Other Benefits (Voluntary Offerings)
Hyatt Legal Plan, Group Homeowners' and Automobile Insurance, Discounted Identity Theft Protection, Veterinary Pet Insurance (VPI), MetLife Group Accident Insurance, MetLife Critical Illness Insurance855-550-0706www.AAaddedbenefits.com
Employee Assistance Program
OptumHealth800-363-7190liveandworkwell.com
Access code: American
Virtual Doctor Visits
Doctor on Demand800-997-6196doctorondemand.com/American
Wellness Program
WebMD Wellness888-383-8740webmdhealth.com/americanairlines
Expert Medical Opinion
Advance Medical855-212-1074advance-medical.net/AA
HMOs
CommunityCare Managed Healthcare Plans of Oklahoma800-777-4890ccok.com
Health Plan Hawaii808-948-6372hmsa.com
Humana Health Plans of Puerto Rico800-314-3121humana.com
Kaiser Foundation Health Plan of the Mid-Atlantic800-777-7902http://my.kp.org/americanairlines
Kaiser Foundation Health Plan, Inc. California800-464-4000http://my.kp.org/americanairlines
Triple-S, Inc.800-981-3241ssspr.com